Skip to title
Skip to main content
We gather anonymised analytics data on website usage unless you opt out.
OK
Opt out
Log in
Join User Group
Home
About
News
Events
Resources
Member forum
Participate
Join User Group
Resources
Reports, guides, papers and general content is hosted in this area and are free for members to download.
Skip to main content
Categories
Agent Workspace
Automation
Customer Satisfaction
Messaging
Newsletter
Optimisation
Live Reporting for Messaging Improves Task Management
Live reporting for Messaging lets supervisors view agent availability, workload and online statuses – all from one dashboard.
22 Jul 2022
New Zendesk Early Access Programme Opportunities
Discover the wide range of early access opportunities available to Zendesk customers.
21 Jul 2022
ZUG UK Newsletter Issue 3
Issue 3 available to all ZUG UK Members
21 Jul 2022
What’s New with Flow Builder? Q2 2022
New features include improved bot building experiences, connecting bots to external systems and Flow Builder for social channels.
20 Jul 2022
ZUG UK Newsletter Issue 2
Issue 2 available to all ZUG UK Members
1 Jun 2022
ZUG UK Newsletter Issue 1
First issue of the ZUG UK Newsletter available to all members.
30 Mar 2022
Moving to the Agent Workspace
Learn more about the changes required to move to the Agent Workspace, the workspace built to facilitate resolutions.
19 Jan 2022
Members only
Getting the most out of automation
13 Dec 2021
Members only
Planning your omnichannel support solution
with Zendesk
4 Jan 2021
Members only
Transform your support strategy with Messaging
1 Jan 2021
LinkedIn
Contact
Subscribe
Privacy policy
Route 101
The Zendesk User Group is owned and run by Route 101 Ltd, Zendesk EMEA Solution Development Partner of the Year.
Log in
| Powered by
White Fuse