Live Reporting for Messaging Improves Task Management

Live reporting for Messaging lets supervisors view agent availability, workload and online statuses – all from one dashboard.
22 Jul 2022

New Zendesk Early Access Programme Opportunities

Discover the wide range of early access opportunities available to Zendesk customers.
21 Jul 2022

ZUG UK Newsletter Issue 3

Issue 3 available to all ZUG UK Members
21 Jul 2022

What’s New with Flow Builder? Q2 2022

New features include improved bot building experiences, connecting bots to external systems and Flow Builder for social channels.
20 Jul 2022

ZUG UK Newsletter Issue 2

Issue 2 available to all ZUG UK Members
1 Jun 2022

ZUG UK Newsletter Issue 1

First issue of the ZUG UK Newsletter available to all members.
30 Mar 2022

Moving to the Agent Workspace

Learn more about the changes required to move to the Agent Workspace, the workspace built to facilitate resolutions.
19 Jan 2022
Members only

Getting the most out of automation

13 Dec 2021
Members only

Planning your omnichannel support solution

with Zendesk
4 Jan 2021
Members only
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