To create a vibrant space where the UK Zendesk community can network, share and learn about Zendesk products from each other and optimise solutions to the benefit of their organisations.


Through the sharing and creation of knowledge around Zendesk products and solutions, the community enables individuals to:

  • Continue to learn and develop
  • Nurture peer support
  • Network and access expertise
  • Improve communication with peers
  • Increase inspiration, productivity and quality of work
  • Develop a sense of professional identity
  • Enhance professional reputation


The community benefits their organisations and wider system by:

  • Reducing time/cost to retrieve information
  • Improving knowledge sharing and distribution
  • Enhancing coordination between organisations
  • Enabling innovation
  • Building alliances
The Zendesk User Group is owned and run by Route 101 Ltd, Zendesk EMEA Solution Development Partner of the Year.
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