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Category: Customer Satisfaction
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ZUG General
CX Leaders’ Biggest Challenges and How AI and Automation can help
Tessa Pillar, Head of Marketing at Route 101, discusses the challenges CX leaders are facing and how they are using AI and automation to fight back.
19 Jul 2022
Zendesk relate Discusses the Era of Conversational CRM
This May, Zendesk’s flagship event, Zendesk relate, made its grand return.
31 May 2022
Zendesk Research Showcases CX Trends for 2022
Zendesk’s latest Customer Experience (CX) Trends Report for 2022.
30 Mar 2022
Members only
More Than Half Of Consumers Feel Service Is An Afterthought
Annual Zendesk Customer Experience (CX) Trends Report highlights CX as an imperative for growth
18 Jan 2022
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The Zendesk User Group is owned and run by Route 101 Ltd, Zendesk EMEA Solution Development Partner of the Year.
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